When someone visits our websites (see section 2) we make use of the Google Analytics service to collect standard information about visitors to the sites and their behaviour (e.g. what pages they viewed). The data provided by Google Analytics is anonymised and in no way enables us to identify individual visitors. However, Google Analytics will place a cookie on your device to allow the service. For more information about how Google Analytics cookies work on websites visit: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Like many other Web sites, The RC Model Hub makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
Cookies and Web Beacons
DoubleClick DART Cookie
- Google’s use of the DART cookie enables it to serve ads to users based on their visit to The RC Model Hub and other sites on the Internet.
The RC Model Hub has no access to or control over these cookies that are used by third-party advertisers.
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browser’s respective websites.
If you fill out one of our contact forms on our website, a notification email is sent to the relevant team within Siteground (our hosting company), but the data you supply is stored within a database on the same server network as our website.
Where we do collect data, it is stored on our Hosting company’s secure servers. These can be found at https://www.siteground.co.uk.
We only collect customer email addresses where these are submitted to the website to receive information, offers or any other types of download. You can contact us at any time to request the deletion of your email address; this request will be complied with within a reasonable time.
We use Mailchimp.com for delivering our email newsletters. We make use of tracking cookies to track the way our newsletters are read.
Every time you receive our email newsletter we include a link to enable you to unsubscribe should you wish to stop receiving them.
People who email us
Any emails we receive are stored on our host’s servers.
Unless stated elsewhere in this document or in our terms of services we only store the data necessary to provide the services we provide to you. We will keep this data for as long as it is lawful for us to do so (this may be for as long as you are a customer or because of a legal obligation to retain the information, whichever is the longest).
Third party processors
We have links to Amazon.co.uk and Amazon.com as we are registered Amazon Associates (Details of this are provided elsewhere on this website). If you follow a link to Amazon, you will be subject to Amazon’s data processing and privacy policies.
Under current data protection legislation in the UK, you have rights as an individual which you can exercise about the data we store and process about you. You can find more information about your rights on the Information Commissioner’s website: https://ico.org.uk/for-the-public/
If you want to make a complaint about the way we are processing your data, you can contact us, using the contact details below. You also have the right to complain to the Information Commissioner’s Office: https://ico.org.uk/concerns
How to withdraw consent and object to the processing
Where we are processing your data and needed to ask your permission to do so, you can withdraw your consent at any time. If you wish to stop receiving our marketing emails, you can do so, by clicking on the “unsubscribe” link at the bottom or the email. Otherwise, you can contact us, using the contact details below.
If you wish to raise concerns about the way we are processing your data and would like to object, then please email us via the contact form with your concerns.
Keeping your data up to date
It is important that any of your data that we process is kept up to date. We will from time to time ask you to verify your contact details, but if you wish to update any information we hold about you, please do so via the contact form.
Erasure of your data (the “right to be forgotten”)
Under some circumstances, you may request us to delete your data from our systems. Where this is possible (e.g. we don’t have any legal purpose for continuing to process your data), we will erase it from our systems.
If you wish to exercise your right to be forgotten by our services, please do so through the contact form.
Your right to portability allows you to request a machine-readable export of the data you supplied to us and associated service logs (where we store them). Please contact us via the contact form if you wish to receive an export of your data.
Access to your data
You have the right to ask us about what data we hold about you, how we process it and provide you with a copy of the information, free of charge and within one month of your request.
To request any personal information we hold and process about you, we would prefer it if you could put it in writing or an email to firstname.lastname@example.org. We will need to verify your identity before providing the information and where necessary may contact you further to ensure we understand what data you are requesting.
Disclosure of information
We do not share any personal data with any third parties unless it is lawful for us to do so or if we are required by law to do so.
For more information about your data rights and privacy or data protection in general visit the Information Commissioner’s Office website: https://ico.org.uk
How to contact us
Ron Jamieson email@example.com
Version 1.0 (Last edited 19/11/2019)